Tuesday, January 18, 2011
Technology starts slowly
Technology isn't easier than whatever it's intended to replace when it comes out, it's just novel. I'm realizing that with Mobile Transactions. What happens is that you adapt yourself so that the technology forms an essential part of your life. We come from Canada and see everyone here carrying around cash in their pockets, keeping it in a tin can under their beds and think how much easier it would be if they were like us and used bank cards and ATMs. The fact is that right now, for most people, using our technology takes more time and effort than if they just did what they've always done. Hence the resistance/slow uptake.
When the internet or cell phones came out they were neither vital nor easy to use. Of course now they are both. Actually, airplanes and cars are probably better examples. Airplanes were slow and dangerous and cars were slow, couldn't travel on rough terrain like a horse, got flat tires and needed to constantly be refilled with fuel. Of course now, people only ride horses for pleasure, and it would be ridiculous to think "I'm in a hurry, I should take my horse to save time!" One day I'm sure it will be the same and people will think it's an inconvenience when they have to use cash because the electronic system is down…one day.
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